Category: Meet The Team

Soopun Farheen is the Assistant Guest Service Manager at Vilamendhoo Island Resort & Spa. We find out what a typical day for her is like and what she likes most about her job.

What do you like most about your job?

What I like most about my job is the sense of family around our workplace, everyone truly gets along and put up efforts to get the job done and that every team member has a smile on their face.

What are your hobbies?

One of my hobbies is diving. The ocean always casts its spell on me, holding me in its net of wonder forever.

What do you like most about the resort?

My favourite things about the resort are the amazing house reef, talking to the guests, learning something new every day and the team.

What is a typical day for you like?

A typical day for me starts with putting a smile on my face to create a positive start, then I attend all meetings prepared and on time. During the day, I am sure to respect my teammates, to listen to others with an open mind, to motivate each other and to trust the team in the attainment of success.

What has your job taught you?

Through my job, I have learned how to deal with challenging situations, how to be patient, the ability to multitask, how to keep a positive attitude and how to go the extra mile for guests.

In the latest instalment of Meet the Vilamendhoo Team, we get to meet Ahmed Hameel, Reservations Agent, and get a glimpse into his world.

What do you like most about your job?

It is difficult to mention just one specific thing. Getting to interact with people from all over the world. Having the opportunity to share the beauty of Maldives, and Vilamendhoo in particular. Helping people check items off their bucket lists and fulfilling life long dreams. These are all things I love about my job.

What are your hobbies?

I have dozens of different hobbies that I shuffle around every now and then. Playing football, basketball, billiards, video games and watching movies would be my top five.

What do you like most about the resort?

To most people the answer to this question would probably be the house reef or the sunset. Yes indeed, the overwhelming natural beauty of Vilamendhoo is truly magnificent. But to me, it is the people that I work with in Vilamendhoo that really sets this place apart. It is truly a privilege to be part of this team.

 What does it take to be a good Reservations Agent?

Being a Reservations Agent is about more than just entering bookings into a system. To have good knowledge about the “product” and being an excellent communicator are the fundamentals. But in my opinion, to be a good Reservations Agent, you need to be able to think outside the box, be open to new ideas and be willing to burn the candle at both ends when needed.

“Without knowledge action is useless and knowledge without action is futile.” Abu Bakr As-Siddiq (RA)

What’s a typical day like for you at work?

No two days are the same! We change lives, one smile at a time!